I like that it allows me to use my existing Outlook account, but adds functionality so we can actually view emails easily without having another device or service required! The only thing about this system is you have some features unavailable unless your organization has those other systems (Sage CRM). For example - creating reports using Google Sheets isn't supported by DO yet; however Sage 360 does support them very well & would be great if they added more functions within their product instead of requiring additional subscriptions/licenses from others vendors as with many cloud-based applications these days.. It's not too expensive either when compared against what Microsoft offers otherwise through Office 365 subscription plans etc., plus there aren't any downsides at all which makes sense given how easy access email accounts were made available back then before mobile devices became such popular tools nowadays!! I like that it is easy to use, has many features, and allows me to customize my own templates. It's user friendly! The only thing about this program I don't really care for is how slow it sometimes gets when you're trying to open multiple emails at once. But other than that I love everything else. This helps keep track of all your email addresses so that they can be sent directly into one place instead of having to go through several different programs.