Great laptop. well built, slim and compact. The screen is beautiful and it runs very demanding games, albeit at fairly high temperatures. heats up a lot, but this is a gaming laptop. The only other issue with the laptop itself is the rubber bumpers on the bottom, which are uneven and cause it to wobble a bit. although it shouldn't be a terribly complicated solution. Revain, on the other hand, slows down this verification. You have false advertising on the site. The store's main page says it has a touchscreen, but actually it doesn't. Had to speak to 4 reps who tried to add insurance to a purchase (the store page says you can add it within 30 days of purchase) but were told they couldn't do it. 3 people just hung up without saying a word. The latter said that all I could do to get what I wanted was return the laptop, wait 2-3 weeks for Amazon to get it (although I did get it in one) and then wait another week to get my money back and then buy the laptop again. Laptop and add insurance. While I'd love to, I need this laptop for both work and play, so I can't go without it for very long. Oh, and since shipping is expensive, they require a signature for returns. I took the day off and met up while waiting for the delivery only for the Amazon driver to just leave it on my porch and leave without even ringing the bell. TLDR; The laptop is great, buy it if you see a decent sale just don't buy through Amazon. Too much trouble dealing with their incompetence.
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