Review on 🔥 Rowenta DW5080 Micro Steam Iron - 1700-Watt, Stainless Steel Soleplate with Auto-Off, 400-Hole Design, Taupe Finish by Adam Clemons

UPDATED: December 26, 2018 Totally forgot to do this update after my March update. However, based on the result (please read the reviews below for the story), I can up the stars from 3 to 5. Rowenta serviced the iron and replaced the entire tank. I got it back within a week! Not 2-3 weeks like I said. It's been 9 months and I have absolutely NO problems with this hardware. I suspect the iron originally sent to me was damaged in some way before I received it. The repair made fixed all leaking issues and even no flow when the tank went below half (a complaint I had when I first got the iron). The only minor things I still have are the ergonomic features and the lack of a "cup" that used to be standard on all Rowena models. I am a very satisfied customer and hope to continue using this iron like my first two for another 14 years. REVIEW UPDATED: March 20, 2018 I received the DW5080 in July 2017 and wrote a review (you can find it below). In January 2018 my DW5080 started leaking in various places. The iron was only 5+ months old and I have maintained it per Rowenta's recommendations. But from previous experiences with Customer Service Representatives (CSR) of different companies I didn't want to call Roventa. But the leak started to increase so I called them 7 times yesterday. They had problems with the phone and after receiving all my information (including a number to call back in case the connection was lost) the call dropped and any promises to email me a return label were never fulfilled . Today I called back and had the following experience. CSR listened carefully to my problems today: the iron started leaking in various places around the iron; front panel in front of the handle; from the temperature scale; and from the screw on the bottom next to where the power cord plugs in. The CSR then asked what type of water I was using. Well, just as Roventa demands - .tap water! CSR says my water is probably hard. I should use bottled spring water, but never distilled. This is because the iron has an anti-calc function and is trickier than the Rowenta irons I've had before (1st lasted 15 years, 2nd 13 years but leaks too much water to stop it to use). But iron needs minerals to function. Just not too many minerals. I am giving these details in the hope that they can help others who are having similar problems. If you decide to do this, be aware that if your tap water is rich in minerals, the new technology will cause you problems. But whatever you do, don't hesitate to contact Rowenta with any problem. CSR suspects my hardware is faulty and their service center has to take it apart and try to fix it. Depending on what they find, they will either repair or replace. CSR has generated a case number and my hardware is being serviced for free - it will be down for 2-3 weeks. I'm not thrilled about being without my iron, but I have a 13 year old that I can still use and it wasn't hard for me to get her to listen and answer all of my questions. Once I get my iron back I'll update this review again so you know how the DW5080 fared in terms of stars. BELOW is the original review I posted after receiving this iron. This is my third Rowenta iron in 25 years and it is clearly not the same caliber as the previous two. That's enough, but they managed to 'amaze' the new 'beautiful looks but less quality' economic model. You may find my review picky, but it is correct; especially since Rowenta can still make the best iron for the home. Comments/Likes/Dislikes: The stainless steel outsole isn't as high-quality as it used to be, it looks duller. The auto shut off feature goes off too quickly so I have to keep waking it up (I sew and it sucks. All my previous Rowentas had this feature but never at this annoying time). The hole for filling the water tank seems to be a great feature at first glance as the lid is large. But the design is terrible unless you fill it up from the kitchen sink with a high-necked faucet. Using a measuring cup (no longer included with this model) requires some skill. But people can adapt, and that's why Rowenta changed the design. Once there is about 2/3 cup of water left in the tank, it will NOT emit any more vapor. I'm used to emptying the tank completely. I wonder why it's a "feature" now? The iron "clicks and clicks", I don't know why, but the spring used for the gas cap buzzes when heated. I'm already expecting that part of the iron to break in no time. The steam and spray buttons have been redesigned for looks but not functionality. So when you hold the iron and press, your hand accidentally snaps into those buttons because they land too low on the handle. When you are finished using the iron, you CANNOT drain the water completely. This is a problem if you plan to keep your iron in good condition. The 1-2 tablespoons of water that is [annoyingly] left over time will corrode the main screw on the iron, causing it to leak. I don't know what to do with it other than store the iron upside down hoping it dries out. It still produces plenty of vapor from the (350+) holes in the sole. it is good and well above average iron. I was disappointed that the quality and design didn't survive. My previous Focus DZ5080 is still operational but can't be trusted to hold out. I only paid $59.99 for her and if I had taken better care of her she would have been in better shape. But comparing the two - DZ5080 and DW5080 - makes me a bit sad. I intend to write to the companies and give them my own rating. I'm not sure how they will take it, but it's worth it.