Reflections of Mamie - Survival Story This item was ordered and shipped quickly because we are Prime members and I wholeheartedly recommend them. However, the flash in our department was poor and using it without it was unrealistic. I called the manufacturer and was told a replacement would be provided after we provided proof of purchase, photo and email. I have done all this but two weeks have passed. I called again and they said they had not received my requested information. I sent it again. A new block arrived about a week later. Aside from wasting time on this device, this is a great place for your dog to feel safe. Your own space is protected by the top, but the zips are left open for a sense of openness. I think the device would have been much better if the metal used had been left in the bell tent to make it more durable. If your puppy has to stand on its side now, it will fall over. Otherwise, this is the perfect solution for your pup for a short time. We plan to use it as our own space when our pup grows up and we don't have to worry about him coming out. I would NOT recommend this block if you are not present as you can find a way out if you really want to. . That way they don't try to lift the floor with velcro.
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