Based on other reviews I think my expectations were too high. Overall it seems to be a solid case, has a good color and easily fits my large work laptop. However, the seam on the side drink pocket is a bit broken, the webbing is thinner than I expected and the laptop sleeve should have more padding. The bag feels very heavy with my laptop due to the thin shoulder straps. I expected more for the price. It's like a fashion bag that doubles as a tech bag, not a tech bag that doubles as a fashion bag. But it's better than the bag I brought and I don't want to pay return shipping costs so I'm keeping it.