The team at Referal rock are very professional when it comes time do set up campaigns or manage them after they've been launched! They have always responded quickly as well - I don't know what else you could wish from an agency/platform partner in this day & age but I'm sure there's something :) We started using referrallrock because we were looking into creating some sort of loyalty scheme within our organisation which was not really being done by any other platform out their (which is why our decision).
With referralsRock everything has run smoothly so far; all questions / queries about how things work etc can be answered without hesitation and usually promptly too! Our biggest challenge right now would probably describe itself quite perfectly :P As above i say nothing bad yet haha - its difficult choosing between good options sometimes though!! Would love if users had access via.