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Luxembourg, Luxembourg
1 Level
732 Review
35 Karma

Review on ShoppingOnBed by Shawn Martin

Revainrating 3 out of 5

Unsatisfactory Interactions with ShoppingOnBed

As a customer of ShoppingOnBed, I must say that I was dissatisfied with the quality of service provided by their online business on the whole. Although they have a large selection of products for outdoor areas, the quality of those products and the degree of customer service left a lot to be desired. To begin, the product descriptions that were provided on their website were not completely accurate, and I discovered that some of the items were of a lower quality than what I had been anticipating. Given the importance that their marketing places on producing high-quality goods, this was a very disheartening finding. In addition, the shipping procedure was not as effective as I had hoped, and as a result, the items I ordered received later than anticipated. After making contact with customer support, I discovered that their response was both sluggish and ineffective. Even though they did ultimately find a solution to my problem, the carelessness and lack of urgency with which they handled it left a poor impression on me as a customer. In general, I would advise others to exercise extreme prudence when using ShoppingOnBed.com. My expectations were not met in terms of the quality and accuracy of the products as well as the degree of customer service that was provided, despite the fact that they have a large selection of products to choose from. If you are looking for an online store that is dependable and trustworthy to fulfill your requirements for your outdoor space, I would advise you to seek elsewhere.

Pros
  • A comprehensive assortment of products for the patio, the yard, and the garden.
Cons
  • Slow and unhelpful treatment to customers is common.