I like that it's very easy to use, simple to set up and understand, plus it has a lot of amazing features such as being able to integrate with other tools (e.g., Zapier). It can be used for multiple platforms but not everything works perfectly - especially when you need to export data from one platform into another platform. My main problem with this tool was that sometimes it would crash or freeze so I had to restart my computer several times until it worked properly. This software allows me to communicate better with others, which makes work much easier since we are working together more often than not.