I love that this device offers more space than a Keurig capsule holder. 40 vs 35. I also like that the pods on each tier are on their side instead of sitting in a ring. The only problem I have is a poorly cut base. Running down the center is a long bar that holds the device upright and is grooved like a very long screw. It rotates to the center of the base and the layers sit on a central bar with spacers in between. It visibly tilted away from the center. There can't be a crooked coffee tower 😅 so I contacted customer service and they sent a new one the next day (and sent another one back). The center pole was much straighter after it was screwed into the base. Just a little off. But these parts can be cut by hand, so I have to expect a small defect. And in general you can't say about the finished design ☺️ When you turn it, it turns quietly and smoothly.
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