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Nicaragua, Managua
1 Level
737 Review
38 Karma

Review on Nestpark by Eder Boesel

Revainrating 1 out of 5

Nestpark's Poor Customer Service and Subpar Quality

I must admit that as a frequent customer of Nestpark, I am dissatisfied with their inadequate quality and subpar customer service. Although their website is simple to use and offers a wide range of pet supplies, the quality of their goods is far from satisfactory. Despite being marketed as robust, the toys I bought for my pets were flimsy and quickly destroyed. The treats also had an odd scent and texture, and my pets didn't appear to like them. I had an awful encounter with Nestpark's customer service personnel, which only made me more irate. They took a while to reply to my questions and didn't appear eager to resolve my worries. The customer service agent was unhelpful and condescending when I eventually got a response, which made me feel unappreciated as a customer. All things considered, I wouldn't advise Nestpark to other pet parents searching for dependable and high-quality pet products. Even if their website is easy to use and they have a wide range of products, pet owners should avoid them due to the poor quality of their offerings and unsatisfactory customer support.

Pros
  • high-caliber goods
Cons
  • Damaged packaging