I really like how easy it was for me as an internal user (not external) using my employee login credentials to get started right away without having any special training or getting permission first! The dashboard view seems very basic at this point compared to competitors such as Jira/Asana etc., but maybe there are plans down the line? If you're looking into building your PM org internally then definitely consider craft--it's been great so far! We've got our team set up quickly within 2 weeks after onboarding new hires which has saved us tons time versus doing everything manually via email exchanges between multiple people spread across different departments. Also we were able to easily create custom fields when needed instead of waiting days just hoping someone else would add them later since they weren't part of standard setup by default.