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Finland, Helsinki
1 Level
697 Review
44 Karma

Review on MelonBoat by Phil Prater

Revainrating 2 out of 5

MelonBoat Is Not Up to Par When Competitors Are Considered Regarding Quality and Customer Service

My experience with MelonBoat was less than satisfactory, which was a surprise coming from someone who shops quite frequently for home improvement products and supplies. Their web store was straightforward to access, but the things they sold were not of particularly high quality. My furniture was harmed as a result of the badly made furniture hardware that I purchased because it did not fit correctly and was of low quality overall. The tools that I bought did not have the same level of durability as was stated, and some of them even stopped working after only a few usage. In addition to that, they had poor service to their customers. My attempts to get assistance with my problems were met with individuals who were unhelpful and did not alleviate the issue that I was having. MelonBoat is not up to pace when measured against other businesses in the industry in terms of both its quality control and its customer service. In general, MelonBoat is not a brand that I would suggest to anyone searching for high-quality things to improve their home. They have a large assortment of tools and hardware, but because they don't pay attention to the little details and provide bad service to their customers, they are not as good as their competitors.

Pros
  • Nicely
Cons
  • Returns are not always easy to process.