I read the bad reviews and they were ok; The filter bowl lid didn't snap into place and the lid of the Keurig machine didn't close completely when the jar was in. At first (after finally being able to keep the filter cup lid closed) I was sure it was wrong in the coffee maker because the lid of the machine didn't close completely. I was almost ready to drop the cup, but I didn't want to give up. I fiddled with the clip on the filter cup, pushed it in and it started to stay closed. I had no trouble with this as it always closes, just make sure you press the lid onto the cup so there are no gaps. Regarding the placement of the cup in the machine, there is a small arrow on the lid of the cup on one side, which should point towards the back of the machine. Adjusting it this way, the cup slides in easily and fits into the machine chamber, but it's not quite flush as the instructions call for. OK. As the reviewers said, the lid of the machine wouldn't close completely when there was a K-Supreme mug inside. It is true. the lid does not go all the way down; There is a gap of about 1/4 inch, but this is normal, do not force (see image). The indicators will light up as usual and you can choose your option. It will work and you will have a good cup of coffee, at least I do it every time. I would just like to add that although this cup is labeled a filter cup, I still use small K-cup paper filters inside which make cleaning easier. Just remove the filter. When you're done, rinse the mug quickly as it will leave a thick residue on the lid. I'm glad I didn't give up this little mug because I use it every morning and it saves me a lot of money. Yes, the design could be improved, but it still works the way it is Patience, grasshopper.
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