I like that it is easy enough so anyone can use this software with little training required. There are some glitches here and there but it's nothing majorly wrong. So far, everything seems great! If you're looking for an all-inclusive vacation management system then definitely look into this program. We have been able to track our guest bookings in one place instead of doing them separately using different programs. This has also helped us save money since we don't need to pay any extra fees when booking through another travel agency or website. It helps keep records organized too.