UPDATE: VERY pleased with the customer service received. The company contacted me directly and offered to send me their vacation in an air conditioner for free, which solved my problems. I have to say this service was outstanding and I love the feel and control my hair has now! For a sulfate and paraben free product, my hair doesn't feel silky when brushing if I rinse too much. It gets tangled when combing and blow drying which of course continues to damage my hair which I try to avoid. But I love the finished look of my hair for the price of the product. I rinse my hair less to avoid tangles and am looking for a leave-in spray conditioner. I was hoping the shampoo and conditioner set would be all I needed without the extra product or expense.
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