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United States of America, Albuquerque
1 Level
745 Review
41 Karma

Review on πŸ”Œ UGREEN Micro USB OTG Cable Adapter: Connect Samsung S7 S6 Edge, LG G4, DJI Spark, and More to Android & Windows Devices! by Alexander Chavis

Revainrating 5 out of 5

ENTIRE ERROR COMBINED WITH TERRIBEL CUSTOMER SERVICE

What a disappointment, this micro USB adapter, it never worked. When I plug this into my USB stick, I get a "device not recognized" error message. I have contacted the support email provided on the warranty card as it says all products come with a 2 year warranty but that is the biggest lie. After spending a few days troubleshooting, they say it's a defective device, but they can't provide overdue help on some changes in the seller's policies. I haven't used the other cheaper options and figured they would work better than these cheap options, but guess what, I was dead wrong. My two cents for this purchase and the lesson I learned is expensive doesn't always mean better so don't count on customer service if this adapter doesn't work. After spending several days troubleshooting and talking to the seller, I now have no choice but to return this cable for a $6 refund, but I'm not sure how much it's worth right now. I recommend staying away from brands that don't care about their products after they've sold them, whether they work or not.

Pros
  • Resolved
Cons
  • Low repairability