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Germany, Berlin
1 Level
751 Review
29 Karma

Review on Maximum Strength Anorectal & Local Pain Relief Spray - Ebanel 5% Lidocaine With Phenylephrine & Arginine For Hemorrhoid Treatment - Numb520 Liposomal Numbing Spray - 2.4 Fl Oz Topical Anesthetic by Harry Ashcraft

Revainrating 4 out of 5

THIS PRODUCT IS FANTASTIC! CUSTOMER SERVICE NOT SO MUCH I'M AFRAID. 🥺

O.M.G.!I wish I had known about this product 2 years ago when I started to have the open wounds on my legs and the damned HOSPITAL WOUND CARE CLINICS REFUSED to recommend ANY kind of topical pain relief.I HATE those SOB's for their ineptitude, I tell ya. All that aside I have found this product to be SUPERIOR in ALL respects to ANY kind of spray topical pain relief and in a percentage that I have been unable to find ANYWHERE.I am SO happy with this product that I just purchased another TWO bottles to have on hand when it is necessary.If there were ANY change or modification would be to create an "aerosol" that could have a blunt tube attached to the nozzle to snake under bandages so if pain returns I can spray it where needed without removing any bandages between scheduled times.Thank you for this product. It has been a Godsend to me and I will use it EXCLUSIVELY until such a time as my wounds are fully healed.Thank you VERY MUCH!***UPDATE***Since I get ongoing requests for me to write reviews but now I want to amend my review somewhat.First off, I dropped my 5-Star rating to FOUR (4) stars because of their (LACK!) of "Customer Service." I've written their staff via their on-line Request portal twice recently and I get replies that that will respond within "2 to 3 business days." Well, I'm here to tell you they cannot be bothered to reply either via phone ORE-Mail!I even went so far as to CALL them on their listed phone number and the woman who answered gave me the impression I was disturbing her while she filed her nails or something. She told me in NO uncertain terms that she WOULD NOT transfer me to their Customer Service department or their sales or ANYBODY there! Her attitude bordered on RUDE IMO. Sheesh!Anyway I'll call them yet AGAIN on Monday and insist on speaking to someone to ask some important questions.Wish me luck.

Pros
  • This is one of those things I put in my emergency evac bag.
Cons
  • I bought this for my Uncle and he applied this and had very little comfort 😩