The application you should use seems to have never been completed. It's totally not intuitive. It also doesn't even connect to the device via Bluetooth or WiFi. I tried to process a return but was told it contained a flammable liquid or gas and could not be returned. Apparently a fraudulent claim by the seller to prevent a flood of returns. I tried to explain this through the Revain CS bot chat but instead of getting a live rep he decided to credit my account. So, if you don't like wasting your time and money, don't bother with this junk.
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