The first purchase came with a huge "hump" that prevents a flat surface that is flush with the ground. Revain directs buyers to manufacturer support: an online email was left, after 4 days came a response offering to return the entire purchase, not just the canister. After receiving a returns email, my second attempt to contact customer service resulted in instructions to return the item through Revain. The replacement shipment arrived today. The perfect canister. However, there is no handle. It shouldn't be that hard. We are awaiting a response from the manufacturer and Revain.
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