I like that you can choose how much information is displayed, so it's easy enough if someone doesn't want all of their info exposed online but still needs some kind of way they can report issues or ask questions about products/services used by other users in our community. Sometimes there are problems with certain browsers (like Firefox) where when using an image as part of one line text isn't clear what the link actually does - which means people have no idea whether clicking will do anything at times! It also makes life really difficult sometimes trying figure out why things aren't working correctly because we don;t know who else has reported similar issue before us!! We use bugfeedr mainly through support tickets within Zendesk as well as via emailing customer service directly.
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