If you use Windows I strongly recommend unzipping the file loader, a CD comes with the product but if you're like me your PC may not have one CD. ROM Player and the only way to download the software is using .zip files. I am very impressed and have purchased two of these items and will be receiving another one next month. It's helpful too. If you have a hotel key and said you would go downstairs and get an extra one, you can make a copy of your hotel key to keep with you just in case.
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