I like that it's easy to use when you need help with your website or social media campaigns, as well as having helpful tips about blogging or other types of content creation for businesses! The customer service is also fantastic and has been extremely responsive whenever they've needed assistance from us over email.
There could be more tutorials available at all times in order to enhance our knowledge base. We're trying out using this software to market ourselves online, so we can provide additional information/content through articles posted via LinkedIn Publisher (and possibly Facebook).