The first jug I received had a maze of small cracks all over the body of the jug and I contacted the manufacturer. They said it was not dishwasher safe and had to be hand washed. Nowhere on the packaging does this fact appear, although Prodyne's website says "hand wash recommended". They sent me a replacement pitcher. What I like is the capacity - holds almost 3 liters of liquid. Of course, when it's full, it's very difficult. Another reviewer mentioned that the handle comes loose - if you're supporting the weight of the jug with one hand on the floor, the handle should work fine for the rest of the weight when pouring or moving the jug. It's also BPA-free, which is nice. However, the ice core will not be able to keep the jar of liquid cool for long.
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