We use this platform for our business, it helps us manage all of our devices in one place with ease! It gives you everything from device management through reporting & analytics right down to user experience monitoring which we love as well because its so easy to see what users are doing when they're using your product or website etc., I cannot think about anything i dislike at present but if there was something then would be more than happy to hear suggestions/ideas - great tool very simple yet powerful system.