The customer support team is very friendly, knowledgeable and responsive! They have been proactive in helping us set up new products for Atlantics services. This software has helped make data more secure by having it backed up online at all times. We no longer need to worry about losing valuable information if there were any disasters such as flood or fire. It takes some time to learn how this application works but once you become familiar with its features it becomes easier to use. I would recommend anyone looking into making sure they are backing-up important files regularly with this program. Keeping track of business related documents can be difficult without keeping them stored somewhere that makes sense. Having access to these files 24/7 will ensure we don't lose anything vital during emergencies.