The wood used was split and the two gears on the main main wheel were deformed, causing the dancers to get stuck every time the music played. I have waxed, sanded etc but there is no way to get this to work properly. Very disappointed. I bought this for my granddaughter for Christmas and wasn't impressed with the quality when we put it together yesterday. We made a much more complicated wooden musical puzzle box that was great for her mom, but I wouldn't have bought this one if I knew the pieces were damaged. Revain sent me another one but didn't have time to do so and I'm being charged again as I don't even know if the second product sent is any better. $80 total laundry and you probably just have to buy your granddaughter a music box that works. I am not happy with the whole situation and will not buy from this company again. The wood was cheap and not worth it. They sent toothpicks to hold it together.
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