The team at Jpw was very helpful in helping us understand our needs, as well as providing great service after implementation of their product! We are able to track inventory easily with this software which has been key for several projects we have worked on over time (including recent ones).
I would say that they need more training options available online or through phone calls/video conferencing - but overall it works really good once you get used to using all features provided by them. Tracking project costs easier than before- also tracking changes made during construction phase so easy when creating new submittals etc.