It's very easy to use, just import your existing data from other programs into this one! The interface is intuitive enough for anyone with basic computer skills (even my 5 year old niece can figure it out). I wish there was an option so that you could export all of our contacts at once instead of doing them individually as we go through each contact list. Also would be nice if they made adding new fields easier or more flexible than their current format allows which means making multiple copies then editing until its correct again afterwards - not ideal when working in large teams where time/resources are limited but still important to get right first try without errors etc. This program has allowed us streamline many processes within Salesforce by creating custom reports using various filters available via menus rather than having access only what sales reps have permissioned themselves manually and also allowing quick &.