I like that it is very easy for employees who are not familiarized w/ this software will be able t o use in no time! The only thing i disliked was when trying out new features we had trouble figuring things how they work but once you get used everything works well!! It's good if your looking into an all inclusive program because its great at keeping track of medical bills etc.. Also has many different plans available so everyone gets what ever fit there needs best insurance option. Great product overall just make sure u know exactly wht ur doing before purchasing otherwise could end up wasting money by getting something else better than omnisolve which would have saved us alot more $$s! We were having issues finding other programs similar enough our own plan offered through my employer however omni solve made searching much easier & helped keep costs down compared 2 others products found elsewhere online such as ehealth.