I ordered online where I used to buy them from NAPA or Sears. You used to be able to walk into an auto parts store and buy one of these without any problems. Now the guy/girl behind the counter looks at you like you're asking for a special tool to fix an alien spaceship, not a tire lever. Anyway, it's a pry bar and is used to pry the tire bead off the rim - ok? I do exactly that. What else can I say.