It's easy enough that anyone can use it with little training required. We found some of our existing tools difficult to integrate in certain ways (ie., we had an SSO issue getting our tooling working). But their team was responsive throughout this process which made things easier! They've also got great documentation as well so there aren't any surprises once you get started using them. I think they're doing something fairly innovative here by trying out new methods at solving old problems - finding devices across networks is currently very manual/error prone but these guys are taking automation seriously & have thought about how people will interact wtih such systems over time too.