I first purchased this item from my chiropractor's office. When I first bought it and plugged it in, I could smell "fresh air" in my bedroom within minutes. It was wonderful! But after a month the engine started to run louder. It got to the point of being so loud we couldn't sleep. I contacted the company, sent my air purifier back and they sent me another one. At first it didn't smell like "fresh air". It's been working for me for about a month now. Again this unit started running louder than the other. I bought a second one for my living room about a month ago and it doesn't work properly either. It doesn't smell like "fresh air" at all, but so far it's not noisy. Today I contacted the company and they said that they are not designed for continuous use. I've read the manual and it doesn't say anywhere that it shouldn't run all the time. It actually has a continuous button. Their support team said they are mostly sorry that they can't help. So, before you buy this product, you should know that it can only be used occasionally and if you need to return it, there will be poor customer service.
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