This product has been used in our stores since it was launched in 2016, providing us with all of the features we need, along with being able to customize as needed in later versions. I cannot think of anything that would be better! There are so many products out there now that do almost everything you'd want them too. If they provide what you need at an affordable price, then this should not be high up on your list. The benefits include ease of use (it's like having another employee dedicated full time to helping manage guest flow). It also allows more flexibility when it comes to making changes or adding new features without hiring additional staff members.