I like that it's easy to set up, not too difficult but still straightforward enought to understand what is going on behind the scenes. There are some things you need help figuring out how they work - specifically when adding new items into your system. It can be somewhat time consuming at times as well if there isn't someone around who knows exactly where/how everything goes. This software helps us keep track of our inventory very effectively so we don't have any problems tracking down an item or missing one from stock.