I use it twice a day for two weeks. So far I haven't noticed any improvement in length or thickness. In another six weeks I can move up the rankings. I have read the supplied instructions. It said you would see results in EIGHT WEEKS so I'll be patient. What really bothers me is that I can't get them to answer my question. The product description states that it can only be used on the upper lashes. I read that a lot of people here say they use it on their upper and lower lashes. I also. However, I would like to know why the company says in WRITTEN not to apply the product to the lower lashes, only to the upper lashes. I have tried multiple times and ways to get a response from the company. They don't react at all. I emailed, I posted a question here, I even asked Revain to figure it out for me because I bought it through Revain and couldn't find an answer. I hope this product works. Customer service sucks. As I said before, I applied it to my bottom lashes against their instructions. I noticed that the area I applied to the lower lashes darkened. It looks like a blurry eyeliner. That darkness doesn't go away even with makeup removers or facial cleansers. Perhaps that is why you are advised not to apply it to the lower lashes. Until they answer me, although I won't know for sure.
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