As a client who is unhappy with the service they received from HOXHA, I believe it is imperative to discuss the issues I had with the company. In spite of the extensive selection of things they have available, the quality of both their customer service and their products leaves much to be desired. To begin, their website is difficult to use, and it can be an exasperating experience trying to locate the goods that you are interested in purchasing. In addition to this, their lackluster support for customers is frustrating. I called their customer care staff when I had a problem with a product that I had purchased; however, it took them several days to answer, and when they finally did, they were useless and dismissive of my concerns. The quality of the things itself is lacking as well. After making a purchase at HOXHA based on its appealing appearance, I was disappointed to find that the product was made of cheap materials and was of low quality. It was only after a few uses that it broke, but when I attempted to return it, I was faced with resistance, and in the end, I was not able to acquire either a refund or a replacement. My time spent with HOXHA has, on the whole, been a frustrating one. Their customer service is inadequate, their website is difficult to navigate, and the quality of their items is not very good. Despite the fact that they offer a diverse selection of products, the quality of their products is not very good. HOXHA is not a store that I would recommend purchasing with, therefore if you are looking for something for your house or kitchen, I would suggest going elsewhere.