The product is quite user friendly as it's easy to use and has very good customer support team. It also provides me all my requirements so that i can easily manage them in one place at any time when required by myself or others. This software saves lot of time which was previously spent manually working over documents, reports etc. Nothing much to dislike about this platform but sometimes there are some bugs here nthere which gets resolved quickly once reported through their ticketing system. Good tool if you need an efficient document management solution where you don't have to worry too much regarding security issues (as everything stored online) because they take care off it themselves.