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1 Level
1326 Review
61 Karma

Review on The SaaSy People by Kirk Womack

Revainrating 5 out of 5

Incredible customer success and phenomenal technical support

There is nothing to dislike about this service - it's been so easy! I love how fast they respond when there are issues/questions that arise from day 1 (or even before). Their team members have always done an excellent job of answering all my questions promptly & professionally with clear answers at every turn. This has made our team feel comfortable using their product without any reservations or concerns whatsoever. They've also helped us set up some new processes which we couldn't do ourselves because of lack of expertise.

Pros
  • Great customer support
  • Friendly staff who know what you're talkingabout
  • Very responsive, accommodating people behind the scenes as wellas in client interactions; great communicatorsand problem solverswho don’t let problems fester but take action quicklyto resolve them where possible.
  • On time payments processing by clients for payroll purposeshas saved me lotsa headaches over past several years..I am very appreciativeof these services!! :)
Cons
  • All fine