
First you get a person when you call;;;what? Friendly and helpful outside of appointments. I had a small issue with the lens which they resolved in less than a day. The technician emailed me that they were fixed and will get back to me. This is all within 1 week including shipping both ways. Their sunglasses are of a very high quality and they provide customer service as it should. No whining, no nonsense, no delay. Never hesitate to buy any of their products.

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