First off, the quality of the metal stand seems great. It feels very high quality and heavy duty. Unfortunately I can't assess the quality of the punching bag or any of the other parts because I couldn't finish set up.Problems with the set up:1) I spent over two hours fiddling with the stand to try to get all the parts to properly fit, putting pieces together then redoing it because the next pieces can't fit. The problem is that the stand has this tripod base joint where you have the fit 3 different pieces together. This is fine, except that the fitting is SUPER finicky. I'd line them up so they all theoretically fit with the holes, but then they somehow don't line up properly to fit. And it's extremely hard to get it right because you're pulling in and out heavy metal tubes at 3 different angles with a need for precision. I don't know if I got unlucky getting tubes that may have been off.2) 2 hours later, I eventually just let it be enough wonkily fit together and I tried to see if I can get the rest of the punching bag in place. I learned that the rope I was provided was too short, so the punching bag was way too high up.3) I called Nexersys support, the guy on the phone said he doesn't do support of the set up. So. What are the phone support supposed to be for? He directed me to their email support, so I grudgingly went that route. Days later and after a few back and forth, it felt like the guy on the email wasn't even trying to help or understand. He'd give me quick 1-2 sentence replies and that were not helpful and that was that.I eventually gave up and returned this massive beast, which was a major pain in itself to haul back.I bought this to practice punching things again. After going through all this, I NEEDED to punch something. Unfortunately, I'm out of a punching bag to punch.
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