I have been using this product since it was released about 4 years ago now, but we are still very happy with it! No problems at all. It works great and does exactly what you want when set up correctly - nothing more, nothing less. We haven't noticed any issues or downsides so far. There were some initial teething troubles while setting it up initially; however those few days gave us time to understand how everything worked together and that solved most of our 'gotchas'. Highly recommended!! Nothing at least no serious ones anyway :) The main benefit from Maldun's end point protection software is the malware removal capabilities which means reduced risk of viruses getting into my computer even if they land there through emails etc. The ease at which we can use it, with very little configuration. We have had no issues with setting up our firewall rules using this software. It does an excellent job at blocking certain types of malware from entering our network via web surfing, or through emails that are sent into our organization. There isn't anything I dislike about it. Our department utilizes this service to keep us safe while online.