I like that it helps me keep all of my work orders in one place, which makes tracking them easy! It also gives you an overview of what's been done with each job so far and allows for quick changes or corrections if something needs changing before completion.
The reporting can be confusing at times but once figured out its great! There are some features such as sending invoices through email that could use more improvement. We have used this program since we started working here about 2 years ago now. This has helped us stay organized by keeping our projects separate from other tasks/jobs within AECOM.