Shoes fit like they are 1/2 or a whole size bigger than they should be. Problem is I like the cut and they don't come in half sizes so maybe I'll settle for the length. The width is perfect. These shoes are 1/2 inch longer than the same size Lennox Hill Lace Up Captoe that I purchased from Revain in the same order. I called Cole Haan and they said they would cut a little longer. The shoes seem very comfortable for someone with a large foot. I'm still considering returning it, but since my foot moves inside the shoe, I look to Cole Haan for valuable and durable shoes. I returned them today. Shoes really have to fit. You were too free.