Review on Premium Loofah Charcoal Bath Sponge XL 75g Set by Shower Bouquet: 4 Pack for Men and Women - Exfoliate with Big Black & White Gentle Cleanse - Beauty Bathing Accessories by Fred Boals

Received this box today and it was clearly Revain boxed as I had two other products in the same box. However, my loofah packet was wide open and there were only three loofahs in it. Someone who packed my box must not have noticed that the box was opened and lost the washcloth in storage. Otherwise the product feels very soft and is a good size. They seem to be more durable than the normal big store washcloths. If I had just received my correct package I think it would have been a five star product. Until then, 1 star remains. Update: The company contacted me and asked if everything was ok. I referred them to my review and with no further questions they refunded me, apologized and assured me that this was caused by Revain's warehouse as I suspected and that Revain would be contacted. I love the product and since the product service has gotten even better I will now buy all my bath sponges from this company.