Header banner
Revain logoHome Page
Nathan Kumar photo
Turkey
1 Level
769 Review
82 Karma

Review on Sooez by Nathan Kumar

Revainrating 2 out of 5

Limited Product Availability and Poor Customer Service Leave Me Disappointed in Sooez

I was eager to purchase goods from Sooez, an online retailer that bills itself as my one-stop shop for all office and educational needs. My interaction with the business, however, was negative. First off, I discovered that Sooez's product selection was constrained and that several of the items I was looking for were not available. The idea of purchasing at a one-stop shop was thwarted because I had to go to other internet businesses to find the products I required. Second, they provided bad customer service. I had an issue with my order, so I contacted their customer service department for help. However, I didn't find the team to be helpful or responsive. They were slow to react to my questions, and when they did, they were unable to satisfactorily fix the problem. Furthermore, it was difficult to navigate their product selection on their unfriendly website. It was challenging to judge the quality and quantity of the goods I was interested in because the product descriptions were ambiguous. Last but not least, I thought Sooez's prices were somewhat exorbitant when compared to those of other websites selling the same items. Given their few product options and subpar customer service, I believed I was overpaying for the ease of buying at a one-stop shop. In conclusion, I wouldn't advise anyone looking for a trustworthy online retailer for their office and school supply needs to shop at Sooez. They are an unattractive choice due to their restricted product availability, subpar customer service, and exorbitant prices.

Pros
  • Website that is simple to use.
Cons
  • no physical locations for stores.