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New Zealand, Wellington
1 Level
734 Review
27 Karma

Review on Conkote by Tony Watts

Revainrating 3 out of 5

The Online Store of Conkote Does Not Live Up to Expectations When It Comes to Product Quality or Customer Service

Unfortunately, my experience shopping at Conkote's online store did not live up to the lofty expectations I had for the company. The products I ordered arrived in a poor condition, and some of them were even broken when they were delivered to me. When I tried to get in touch with customer support, the representatives I spoke to were unhelpful and condescending. It was abundantly obvious that they did not care about my concerns or whether or not I was satisfied with the products they offered. Because I rely on these products, I need to find a trustworthy retailer that sells products of a high standard and provides outstanding support to its customers. Conkote, alas, does not live up to expectations in either regard. I will not be returning to their business, and instead will search for other options that are capable of satisfying my requirements.

Pros
  • Excellent support and customer care.
Cons
  • inconsistent online descriptions and pictures of products.