The best part is that I can manage all my contacts in one place, which makes it easier for me to interact or reach out via email/phone call whenever required! It has been really helpful when managing multiple projects at once & keep track of them as well!! For example - if you are working from home then there may be times where due dates get missed etc., but now everything gets tracked under 1 roof so no worries about missing deadlines anymore :) Also helps save time since i dont have many emails going back n forth between different people across teams within an org! Highly recommend this tool!! Nothing much yet though just started using recently ;) Would love more integrations like Slack / Zoom chat integration would help enhance experience even further :).