My recent experience with PhysioNatural's e-commerce platform was a total bust. When I finally did get my package, one of the products was broken and the service was late. I reached out to customer support for assistance, but they were unreachable and unhelpful. The return procedure was also difficult to understand. As a novice in this area, I struggled to understand the process and ended up feeling hopeless and disappointed. In sum, I was really dissatisfied with my time spent shopping at PhysioNatural's website. In my role as a consumer, I anticipated greater courtesy and an easier transaction. I would advise extreme caution if you were thinking of making a purchase from this firm.