I originally wrote a review about the headphones not being very good because the mic doesn't work. I threw them in my pile of wired headphones and forgot about them. Some time later BenGoo customer service contacted me and said they would send me a new pair in exchange for re-evaluating my review. I removed my old review and waited for a replacement pair. I can say that this new pair works great. Headphones and microphone work as expected. This new pair even included a shirt/thong clip which is very handy for me. I'm glad their customer service reached out to us as I can say they changed my 1 star to 5 stars as many companies don't go that far to solve customer problems.
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