My palms are around 20cm and I got a M and they fit more or less perfectly. So I'd say the size chart is pretty accurate. The liners feel decent, like most liners. Not too soft, more on the leathery and plasticky side, but not uncomfortable neither. I tried the heating option and it got real hot right away, so that would be a good thing on the slopes. The touchscreen fingers work, but definitely won't feel like your bare fingers, but it's something. The batteries could be a slimmer profile but for now they'll do. Couple this with heated mitts or gloves and you'll never have cold hands on the slopes again.
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